Legal malpractice claims handling expertise and experience are critical to our carrier clients and their policyholders. Our claims professionals are themselves licensed attorneys. Our team leader has over thirty years of professional liability claims experience. We understand that claims against the policyholders we serve are not only a scary proposition, but also a serious distraction from their practice. Accordingly, we see each claim, not as an interesting academic exercise, rather as a challenge to shut it down as soon as possible, on best terms possible and for the lowest total cost possible.
We focus on that total cost of claim, and make sure the outside attorneys we retain are likewise focused on just the critical factual and legal issues that need to be evaluated to determine the fair value of a claim as soon as possible. Our proactive approach to claim evaluation and resolution typically results in a lower than industry average defense spend for our client carriers.
Our expertise and experience in this product line also enable us to see and understand the "big picture" better than some other TPA's. On the front end, we frequently assist our clients with policy drafting and business development; on the back end, we strive to help them understand the program-wide results they’re seeing.
Further, we work hard to provide consistently superior customer service to our MGA, carrier and policyholder partners, and the feedback we’ve received concerning our responsiveness, accountability and pragmatic approach to claims handling has been consistently excellent.
For more information concerning our capabilities contact:
Branch Manager Howard Tripolsky